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(The following is an extract from our terms and conditions, a full copy of which is available upon request)
Where PH is not the manufacturer of the goods, PH will endeavour to transfer the buyer the benefit of any warranty or guarantee given by the manufacturer.
In respect of goods manufactured by PH, PH will, within a period of 24 months from the date of them being put into use, by the end user, repair or at its option, replace any goods which are proved to the satisfaction of PH to be defective in material or workmanship provided that this obligation will not apply where ;
a. the goods have been altered in any way whatsoever or have been subject to
misuse or unauthorized repair; or
b. the goods have been improperly installed or connected (unless PH carried out
such installation and connection); or
c. the buyer has failed to observe any maintenance relating to the goods; or
d. the buyer has failed to notify PH of any defect or suspected defect within14
days of the same coming to the knowledge of the buyer; or
e. the buyer is in breach of this or any other contract made with PH; or
f. the buyer has failed to provide proof of purchase and the date of the goods
being put into service.
The cost of dismantling and reassembling the goods and of returning them to PH for inspection will be borne by the buyer. Any goods replaced will belong to PH. Any repaired or replacment goods will be guaranteed on these terms for the unexpired portion of the 24 month period.
Save as provided in above PH will be under no liability under the contract for any personal injury, death, loss or damage of any kind whatsoever (other than death or personal injury resulting from PH's negligence) whether consequential or otherwise including but not limited to loss of profits and PH hereby excludes all conditions, warranties and stipulations express or implied, statutory, customary or otherwise which but for such exclusion would or might subsist in favour of the buyer except that such exclusion will not apply to ;
a. Any implied condition that PH has or will have the right to sell goods
when the property is to pass; or
b. When the buyer deals as a consumer (as defined in section 12 of the unfair
contract terms act 1977), any implied term relating to the conformity of the
goods within their description or sample or as to their quality or fitness to a
particular purpose.
In no circumstances will PH or its employees, agents or subcontractors be liable for any loss or damage of any kind whatsoever (other than death or personal injury resulting from PH's negligence) whether consequential or otherwise caused directly or indirectly by any negligence on the part of PH or on the part of any of its employees, agents or subcontractors in connection with or arising out of the manufacture or supply of the goods or in connection with any statement given or made (or advice given or made) by or on behalf of PH.
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